Whatsapp Gets Stuck and Asking to Install Again

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I can't install WhatsApp	I didn't get my activation lawmaking
I can't connect to WhatsApp, WhatsApp not working, or WhatsApp is downwards	WhatsApp doesn't recognize my contacts
WhatsApp has duplicate contacts	I tin can't save photos to ship to some other contact
What does 'Concluding Seen' mean in WhatsApp?	I can't see 'Last Seen' on WhatsApp
What do the blue checkmarks mean in WhatsApp?	I take problems with voice calls or can't answer calls
I can't hear audio messages or WhatsApp tin can't play audio	I can't download videos or photos on WhatsApp
WhatsApp is blocked in my country	Y'all may have new messages
What should I exercise if my phone is lost or stolen?	WhatsApp won't transport messages
How to save information on WhatsApp	Other problems with WhatsApp

I can't install WhatsApp

In society to download the latest version of WhatsApp, you demand to take a smartphone running Android version 4.1 or to a higher place. You tin bank check your telephone's current Android version in Settings > About Phone. WhatsApp also recommends having an unlimited data programme (or Wi-Fi). Note that WhatsApp does not officially piece of work on tablets.

If you are trying to install the WhatsApp app from the WhatsApp website on your Android telephone, you volition demand to make sure the Install unknown apps selection is checked on the browser you are using. In case y'all use Chrome for Android, this is how you tin can enable it.

1. Open Settings, scroll to Apps,and tap.
2. Scroll downwardly to Chrome (or the browser you lot are using to download WhatsApp).
3. Scroll down, and look for Install unknown apps underAdvanced.
4. Toggle the option to ON.

If y'all are installing WhatsApp from a website, make sure the 'install unknown apps" option is enabled on your browser. / © NextPit

If you are an iPhone user, make sure information technology is running iOS 10 and above. iPod and iPad devices are non supported. You can download WhatsApp for iOS from the Apple App Store.

I didn't get my activation code

If the installation went smoothly, merely the automatically generated message with your activation code never comes through, first ensure you entered your number correctly. Double-check that you chose the right state from the drop-downwardly listing. This is the state your phone number is from, not necessarily the state y'all reside in.

If you still practise non receive the lawmaking, attempt requesting a voice call. This way you will have the code read to y'all by a computer over the phone.

Call up, you lot have to have a SIM card to register for WhatsApp. Also, you can but use ane device per phone number.

It sounds obvious, merely brand sure you used the correct number and international dialing lawmaking. / © NextPit

I tin can't sign in to WhatsApp, WhatsApp non working, or WhatsApp is down

WhatsApp connection bug are usually caused past your Wi-Fi or network information connection. If you aren't able to send a bulletin, here are a few solutions:

• Brand sure your telephone is switched on (one for the newbies)
• Install the latest version of the app from the Play Store (link above)
• Cheque your internet connection, Wi-Fi, or 5G (inSettings > Wireless and Network)
• Brand certain that a Task Killer app isn't affecting WhatsApp
• Empty the app cache (Settings > Applications > WhatsApp > Clear Cache)
• Finally, the most extreme solution: uninstall the app so reinstall information technology

While uncommon, WhatsApp does experience occasional server issues. If you think WhatsApp isn't working because the service is down, head over to the WhatsApp Status Twitter account, or DownDetector where outage updates are provided.

WhatsApp doesn't recognize my contacts

On Android

At that place are a few reasons why WhatsApp wouldn't recognize your contacts, so here is a simple checklist to make sure it does:

• Make sure you accept the correct contact numbers (the ones they utilise for WhatsApp).
• Brand sure that they are currently using WhatsApp.
• Make sure you lot have the latest version of WhatsApp.
• If your contact is using a foreign telephone number, make sure the number is stored on your phone using the full international format with the country code.
• Make certain you have granted WhatsApp permission to access your contacts.

Note: WhatsApp no longer gives you lot an choice called 'Show all contacts' which used to be a troubleshooting step on older versions.

On iOS/ iPhone

If you can't see contacts while using WhatsApp on iPhone, endeavour these steps:

First, you lot need to ensure that yous have granted WhatsApp admission to your contacts. Here'due south how you tin practice that.

1. Open Settings so tap Privacy.
2. Tap on Contacts.
3. Make sure WhatsApp is turned on.

In example you run into that WhatsApp is grayed out (or if information technology doesn't announced in privacy settings at all), yous demand to try these steps:

1. Open Settings so tap Screen Fourth dimension.
2. Get to Content and Privacy Restrictions and make certain that WhatsApp does not have any restrictions.

If these steps practice not piece of work, yous might have to reset your iPhone.

Note that even if you lot do not provide WhatsApp admission to your contacts, you will still exist able to send and receive messages and alter WhatsApp settings. You lot will not be able to run across the contact names (just their phone numbers). You lot can also start new groups and broadcast lists.

In case some contacts are missing on iOS, here are some more steps:

• For international numbers, make sure y'all have saved their contact in the correct international format.
• If you are using iOS version xi.iii or higher up along with a Microsoft Commutation account, brand sure your account administrator allows WhatsApp or other apps to access your contacts.
• An alternative would be to re-create your Substitution contacts into your phone's address volume or iCloud.

WhatsApp has duplicate contacts

While this trouble has been largely eradicated through updates to WhatsApp, if you have indistinguishable contacts in your accost book, it might persist in some manner. Find out how to remove duplicate contacts in Android.

What does 'Final Seen' hateful in WhatsApp?

The Last Seen timestamp tells you when a user was final using WhatsApp. This does not necessarily hateful that they take read your messages, only that they opened the application.

When you are in WhatsApp and one of your contacts also opens it, you volition see their condition change to 'Online', but again, this doesn't hateful they are looking at your letters, but that they are using WhatsApp.

I tin't see 'Last Seen' on WhatsApp

If you are unable to see the Concluding Seen timestamp in a conversation, it could be for a number of reasons. If you have disabled your Concluding Seen time in Settings > Business relationship > Privacy > Last Seen, then you lot won't exist able to see other people's Last Seen times, either.

The 'Last seen' feature tin can be easily turned off or on and fifty-fifty customized. / © NextPit

If the problem is only with 1 or some contacts, so information technology might mean that they have disabled the Last Seen fourth dimension in their WhatsApp settings. If they are still receiving and responding to your messages, this is almost certainly the case.

The final reason is that a contact has blocked you. If your messages never get past the one gray tick, then this makes it more certain that you take been blocked. If you can't see changes to the contact's profile either, then you accept certainly been blocked. Sorry to break it to y'all.

No Last Seen timestamp and only grayness ticks likely hateful your (ex) friend has blocked you. / © NextPit

What do the blue checkmarks mean in WhatsApp?

There is a lot of confusion virtually what the 2 checks (or tick marks) in your WhatsApp bulletin window mean. If y'all want a consummate breakdown of all the markings in WhatsApp, take a look at our detailed What do the WhatsApp check marks hateful? article, which as well covers the microphone markings for audio messages.

Hither is a quick summary:

• The clock symbol means your message is yet to exist sent from your device.
• ✓ i grayness tick ways that the message has been sent and has been received by the WhatsApp server.
• ✓✓ 2 gray ticks mean the bulletin has been delivered to the intended device.
• ✓✓ two blueish ticks mean that the recipient/recipients have seen the message.
  • In group conversations, this means when all participants in the group take viewed the message

I have problems with vocalization calls or can't answer calls

If yous are experiencing poor quality voice calls, dropouts, or y'all tin can't make or receive calls, it is almost certainly related to your connectedness. Voice calls are carried out over Wi-Fi or mobile data. Ensure your connection is potent. If you are using mobile information, you will demand at least 3G. Perhaps likewise effort disconnecting and reconnecting to the network. The problem might not even be on your end: the person you are talking with volition also need to ensure they take a good connection.

The quality of vocalism calls is subject to the quality of your data connexion. / © NextPit

I can't hear audio letters or WhatsApp tin't play audio

This could be related to the proximity sensor that WhatsApp relies on. Information technology is constitute well-nigh the front-facing camera on your phone and detects when y'all are belongings your phone to your ear. If the sensor is activated, audio will play through the ear speaker very quietly. Ensure you keep your phone away from your face, and the audio should play through the normal speaker. Check to make certain the volume is turned upwards as well.

I can't download videos or photos on WhatsApp

Head toSettings > Data usage and encounter if you lot only have media auto-downloads enabled when you are on Wi-Fi. If they are, you lot will either need to connect to a Wi-Fi network or enable auto-downloads on mobile information and/or when roaming.

These settings might affect your ability to download photos and videos. / © NextPit

The fallback, equally is often the case, is to restart your router if you are on Wi-Fi and to restart your telephone, as well.

WhatsApp is blocked in my land

If you are one of the unfortunate few to have WhatsApp blocked in your country, there is a style effectually the trouble. Utilise a VPN. You tin can observe out what is a VPN and also go some good deals on the best VPN providers on the market.

I tin can't save photos to send to another contact

The manner this is washed has changed. Long press on the image in the chat that you lot want to share, and at the top-correct of the page, a right-facing arrow will appear. Press on this, and yous can select the contact you want to share the image with.

Y'all can easily forward photos on WhatsApp. / © NextPit

What should I do if my phone is lost or stolen?

Start, lock your SIM card by contacting your carrier. This should always exist your kickoff footstep. Once this is washed, WhatsApp can no longer be activated on that device. Once you have a new SIM (presumably with the same number) yous tin reactivate WhatsApp on your new phone.

In the meantime, send WhatsApp a message asking them to deactivate your account. Send an e-mail with the subject "Lost/Stolen: Please deactivate my business relationship" to back up@whatsapp.com, and include your telephone number (complete with international dialing code) in the e-mail body. If you don't practise this, WhatsApp can still be used over Wi-Fi.

Make sure you lot ask WhatsApp to conciliate your business relationship if your phone is stolen. / © NextPit

"You may have new messages" notification

At times it may happen that y'all will receive a notification from WhatsApp stating: "You may have new letters". You might exist puzzled past this rather vague and cryptic message, especially when you open up WhatsApp and don't run across whatsoever new notifications. The explanation is quite simple! WhatsApp uses push notifications to inform you of messages but uses a dissimilar channel to evangelize the actual message.

If you lot are in an area with a bad or depression data / Wi-Fi connection, the network will exist able to deliver the push notification but not the actual message. This problem occasionally occurs when you lot plow on the data saver mode on your smartphone. At present there might be an actual problem with WhatsApp that could cause this notification to pop up, but it'southward most probable related to a bad data connection.

How to save data on WhatsApp

Does WhatsApp chew through all your phone information in your daily use? Here'southward how to keep the hungry app under command.

• Open WhatsApp.
• Touch the 'three dots'⋮ on the tiptop right-hand side.
• SelectSettings.
• Tap the fourth selection,Information and storage usage.
• Select the third pick,When using mobile data.
• Conciliate the 4 options (Photos, Sound, Videos, and Documents) and press OK.
• Curlicue down toLow data usage and check the box on the correct side.

This disables the automated downloading of any file type when using mobile data. This volition foreclose these files from existence downloaded with your information plan. It volition wait for you to connect to a Wi-Fi network in social club to do so.

WhatsApp Messages don't send

If you tin can't send or receive WhatsApp letters, and so the cause is ordinarily a bad internet connection. But if you are positive that your phone is connected to the Internet, and then try troubleshooting with the following steps:

• Try restarting your phone or turning information technology off and on once again.
• You need to complete the initial SMS verification process for WhatsApp.
• The number of the contact yous are trying to message on WhatsApp hasn't been saved correctly on your telephone.

Generic fixes for other bug with WhatsApp

If yous are having other problems with WhatsApp that aren't listed hither, yous might equally well try these generic fixes.

Download the latest version of WhatsApp

In case you haven't turned machine-updating on, WhatsApp could act up if you lot are using a really old version. Brand sure you are ever on the newest version of Android. You can check if y'all are on the newest version by merely opening the Google Play Store and searching for WhatsApp. If y'all are non on the newest version, you volition come across an selection to 'Update' the app here.

Clear App Enshroud

At times, cleaning the app cache tin can exist a very practiced prepare. We have a decided article where we bargain this topic.

But if you lot are too lazy, here'south what y'all need to practise.

• Open Settings and tap on Apps.
• Tap on See all apps and discover WhatsApp in the listing.
• Tap on Storage and enshroud and and then tap Clear cache.

Sometimes, the clear enshroud option can work wonders! / © NextPit

What do you call back of the advice offered in this guide? If you have anything more than to add to this, do let u.s. know. If you take more questions, you tin check out our forum or leave your requests in the comments below. We will too update this article with more solutions for your WhatsApp problems.

• All the data you need to know about WhatsApp
• How to utilize WhatsApp with two numbers or two devices
• How to disable or delete your WhatsApp account

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This article was final updated in January 2022. Older comments take been retained.

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Source: https://www.nextpit.com/help-i-have-a-problem-with-whatsapp-here-are-the-solutions

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